Recruiting In Yoga Pants

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Category: feedback

The “Right” Way to Reject A Candidate??

March 17, 2023 /

Y’all. Why are recruiters the way they are??

Alrighty let’s dig in – a recent LinkedIn post had my head spinning. It said (I’m paraphrasing a bit here) that recruiters should ALWAYS reject candidates over email and NEVER by phone or video call.

ALWAYS.

NEVER.

The two most dangerous words in recruiting.

But let’s get back to this idea around rejecting candidates. First of all, we have to acknowledge the very real rule that many companies have – CALL. That’s right. The last several employers I’ve personally worked for had a rule that if someone had gone through a full interview round, they got a CALL with the news (good or bad).

Now unfortunately many of those companies also have no feedback rules… so that call can be a little awkward in spite of our best intentions. Here’s how I do it:

Interview Prep
During this conversation, I let my candidates know two things: 1. I’m not able to provide specific feedback and 2. I will pre-schedule our outcome call if possible OR send them a link to schedule a call once we have a decision. If I’m able to kick off my candidate’s interview day (probably 70-80% of the time) I use those few minutes to schedule our follow up conversation. If I don’t do a kick off, I send an email include my calendar link so candidates can self schedule. It looks like this:

Hi CANDIDATE, thanks so much for taking the time to interview with us! I have an update for you. Here’s a link to my calendar (hyperlinked 15 min time slot) – feel free to schedule whatever works best for you. Otherwise, feel free to text me directly at (number) whenever you’re free for a chat.

I really want my candidates to feel empowered to tell me what works for them, and particularly WHEN works for them – no one should get a “surprise” call especially if it’s’ bad news.

The Call
This is more or less the “script” I follow when having this conversation. It should be an organic, free flowing conversation and candidates should feel comfortable asking questions or sharing any feedback / thoughts they may have about the process or anything else!

Hey Candidate, unfortunately we didn’t get the outcome we had hoped for. While we won’t be moving to an offer on this role, we definitely saw strengths in (positive areas).
(If true/appropriate) We didn’t see enough (strength / scope) in X, but would love to keep in touch for (future role, different role/level).

Obviously every recruiter needs to pick the language, style and verbiage that works best for them AND follows their company policy. This is also a good time to share if there’s a cooling off period, or if/when a candidate should follow up for future opportunities.

Great – so what’s a job seeker to do?

Clarify timing! It’s perfectly acceptable to ask the recruiter WHEN you can expect an answer. If the recruiter doesn’t offer to schedule something, request it yourself! Get confirmation on when you’ll hear back, or confirm yourself when you’ll be following up.

For more thoughts on this, check out the video HERE.

Resume & Job Search Advice – Who Do You Trust?

March 10, 2023 /

This can be tricky.

I’ll be the first to admit that it can be very difficult to know who to believe. A common complaint from job seekers is there is no single “right” way to do… well… any of this.

Let’s take resumes for example. This recruiter said 1 page only. That recruiter says PDF only. And another random recruiter is picky about font size.

Sigh. I’m exhausted just thinking about it.

Here’s the thing though – there is no universal standard to MOST of this. I’d like to think we can all agree that clean, concise, and clear accomplishments are key. So what’s a job seeker to do?

Relevant Advice

Let’s face it – not all advice on the internet is meant for you. And that’s ok! Even in my recruiting world, I’m pivoting from engineering to high volume production hiring. The advice I give MY candidates will shift greatly – because it’s a very different skill set with a different set of expectations, resume guidance, and interview best practices. Make sure you’re asking questions (and following the guidance of) people who actually KNOW what you’re trying to learn – and can help you get there.

Trusted Sources

Before you take advice from ANYONE, you should vet them! If we’re talking resume advice, recruiters are often a great source for feedback because they are ultimately your audience. Don’t you want to know what the person responsible for reading your resume wants to see? Career coaches and resume writers can also be great – but are they familiar with your particular industry, seniority, and skill set? Like recruiters, coaches and writers can be generalists too – but are they knowledgable about the companies and industries you want to work in? Do they have the trust of recruiters and hiring leaders? Are they trusted or even recommended by recruiters (check out my list here).

Ultimately, you have the responsibility and opportunity to decide what’s best for you. YES, there’s lot of advice out there – and lots of self-proclaimed experts that have perfected the manipulation game and only want to get their hands on your hard earned money. Some services (if it’s affordable for you) can be worth every penny. Sometimes you just need to focus on QUALITY advice, and stop trying to listen to everyone.

For more on this topic, watch this week’s video HERE.

How To Request An Informational Interview!

December 9, 2022 /

Basically, networking. But networking with AN AGENDA!! My favorite kind!

So how do you do that exactly? Easy – four simple steps:

  1. Set Your Intentions! This is critical at the beginning of ANY job search but before you start asking people for help, make sure you know WHAT it is you want help with! Are you trying to pivot to a new industry? Relocate to a new area? Pick up a new skill? Now that you have an “ask” – put it out there! This can be a LinkedIn post, a tweet, wherever the people you want to reach are hanging out.
  2. Engage with experts! Once you make your request, folks will either start sharing THEIR expertise or recommend names for you to follow. GO DO THAT. Follow, connect, comment, share… Learn everything you can from what’s already available and what folks you’re being introduced to can offer you. You’ll probably find that many of your questions are already answered in existing content.
  3. Send targeted 1:1 requests! This does not HAVE to be a 15 minute “can I pick your brain” call. It can be a carefully written email asking for 3 specific things – make it easy to respond! If I know EXACTLY what you want, I can almost always pretty quickly write a response or drop a link that answers your questions.
  4. Show gratitude. That’s it. Lots of coaches and “experts” will claim that you MUST “build a relationship” or “show your value” before asking for anything in return. I don’t think so! Again, you’re seeking to learn something from folks who know what you don’t. It’s perfectly ok to not have anything to offer – yet. Simply showing gratitude and promising to pay it forward is all the thanks a lot of folks need (or expect).

Here’s a template you can use when you’re ready to hit step 3:

Hi (Name),

We recently connected/(name) recommended you as someone to talk with about (industry or topic). I am (quick intro) hoping to learn more about (topic).

I’m hoping you can give me some guidance on (bullet points).

If there is anyone else in your network you recommend I follow or other resources I should check into, I would be grateful! Thanks in advance for your guidance!

Me

Let’s say someone like me wanted to pivot to career coaching (bwhahahahaha wouldn’t that piss some people off). I’d write something like this, to coaches I admire or have been referred to me:

Hi (name),

We haven’t met, but your name came up in a conversation about coaching and I would love to understand a bit more about your industry. I’m a tenured recruiter in the Seattle market mostly focused on tech, and I am interested in exploring full time coaching. I recently read (something they shared/wrote) and was intrigued by (takeaway). Specifically, I’d love to learn more about:

  • recommended certifications / industry trainings
  • Workload balancing / how you structure your day
  • Business development / advertising of your services

I would welcome any other suggestions or topics you think I should research. Thanks so much for taking the time to read this! Hope to hear from you soon.

Best,

Amy

Easy peasy! Not every informational HAS to be a phone call or video chat. You’re requesting information. That’s it. That’s the purpose of the informational!

Not try it for yourself and let me know how it goes!

Link to video HERE.

Networking With Recruiters! 2022 Amy’s Version

October 15, 2022 /

I wrote about this back in 2019 and hahahahaha OMG how things have changed since then.

You can read it here, if you’re curious.

So what’s changed Ames? Well, the SHEER VOLUME of requests I get. Every. Single. Day.

Simmer down haters. I know how y’all like to get confused about how recruiting works. Keep reading.

So let’s start with WHAT recruiters actually do anyway. We are hired by companies (internal or agency) to find, engage, and deliver qualified candidates. As such, our PRIMARY FOCUS is on engaging with people in our specific niche/line of business/talent populations. There are other business facing priorities, but let’s focus on the candidate/applicant/prospect side.

For many recruiters, our priorities are as follows:

  • Applicants (folks who applied directly to our open roles)
  • Employee Referrals
  • Sourced prospects

My personal policy and what I encourage my team to do, is to check the applicant buckets first thing every morning. Yes, some roles get hundreds of applicants, but rarely overnight. Even in those cases it’s still a good practice to quickly review/forward/disposition on a daily basis. Over the last few years direct applicants have been my personal best source of hire! Sourced candidates (found by me / my team) and formal employee referrals (via my company’s internal career site) round out our list.

OK Ames, we get it – but what about people who want to approach you?

Let me clear up one ridiculous misconception RIGHT NOW – I LOVE interested, qualified prospects sliding into my DMs. Love it. Absolutely love it. You think I dress up in silly costumes every week and come up with funny ways to bring attention to my open roles for the hell of it?

Y’all – I WANT people who could fit my roles to find me and talk to me.

Those folks are my SECOND priority, after direct qualified applicants. I try to quickly scan my various inboxes daily to make sure I’m not missing any hot prospects or urgent requests. I also share contact info for our entire recruiting team, which is the single best way (AFTER applying directly) to get in touch with us about roles we’re hiring for.

But what about everyone else? Job seekers need help!

Y’all have to understand that my day job is what allows me to create all the other content for folks I will never hire. That means my day job HAS to be my priority. I started this blog and later YouTube channel BECAUSE I was no longer able to keep up with all the one to one requests. I have no special skills. I was not born into privilege, nor was I handed any opportunity. I had to figure out the hard way what worked for me, how to network effectively, and what a proper job search strategy (FOR ME) looked like. My primary goal with this “side hustle” is to help the average, every day job seeker who does NOT have certain privileges navigate all this better. My content is FREE, no strings attached, and available to anyone who wants it.

I sincerely welcome any and all messages from anyone who wants to get in touch – I’m merely asking for a little grace and understanding if I can’t respond right away, or worse – completely miss your message and fail to respond at all. I will never – EVER – be mad that someone reached out to me.

Now there are SOME individuals who think I could provide more value by responding to hundreds of people every week with “sorry can’t help you” instead of “making videos every day”. (Once a week, sparky. I make videos once a week. Math is hard I know).

Now that we have a bit more CONTEXT, let’s dig into what job seekers CAN do to stand out and get helpful responses!

Get clear on your ask

If you just want to network or add someone to your LinkedIn connections, that’s totally ok! You can say that! Unfortunately I’m at the max LI allows, but I encourage folks to follow me to stay connected. Feel free to engage in comments, tag me in posts, I’m cool with that! If you want to DM me, please tell me EXACTLY what it is I can help with. If I see the message (and honestly, I get SO MANY I know I miss a bunch) I’ll do my best to answer quickly – even if it’s redirecting you back to a video or post I already made.

Do your homework!

I cannot stress this part enough – contacting the RIGHT recruiter(s) is such an important first step. Most of us are pretty good at highlighting our industries, the company we recruit for, and the kinds of roles we’re looking to fill. Simply targeting your message to the RIGHT kind of recruiter is already a game changer, and fairly low lift.

Connect with / Follow industry pros

So many job seekers default to RECRUITERS, which is fine! Most of us really do want to help and it’s like Christmas when qualified folks land in our inboxes. However, those messages can be accidentally missed in a sea of other requests. Don’t sleep on networking with fellow (insert title here) and their leaders! If I was looking for a new recruiting job, you better believe I’m hitting up RECRUITERS and recruiting MANAGERS at companies I want to work for.

OK Ames you’ve convinced me – now what do I SAY?

I got you! I’ve written targeted networking templates you can access HERE. These templates are intended to give you a framework you can personalize to your specific requests and target audience. I have lots of other content like Salary FAQs, Recruiting FAQs, all kinds of stuff to help you navigate this all more effectively. If you like videos, I’ve curated a whole playlist you might want to start with. – Job Seeker Survival Guide

To sum it up –

Friends, let me be vulnerable with you for a moment. While 90% or more of the reactions I get to my content is positive, I get my share of very loud haters. I’ve had people tag CEOs of three major tech companies (my employers) trying to get me fired. I’ve been insulted, threatened, and accused of all kinds of nefarious nonsense. I refuse to share my family on social media (rarely even pictures) because my KIDS have been targeted by strangers angry that I didn’t give them something they demanded of me.

There is NO profession – including recruiters – that deserves the vitriol certain folks lob our way. The fact that recruiters remain accessible after what we go through should be celebrated! I know my content (let alone my style) is not for everyone, and that is OK! My only ask is if you HAVE benefited from anything I’ve shared, please pay it forward. Share with your friends. I don’t want lifelong followers – my hope is that folks leverage my insights, get the role(s) they want and help the next group of job seekers.

I never want to shame anyone for seeking help. EVER. Asking for help is a sign strength, in my opinion. Recognizing your gaps, or where you need a lift, is a wonderful thing. I sincerely want to be that lift to as many people as I can, as effectively as possible.

Recruiters are human too – don’t forget that when asking us to put the HUMAN back in Human Resources.

P.S. – for the salty little potatoes in recruiting who think I owe literally every single person who contacts me a response – please leave your contact information below. I will add it to my auto-responder so that these folks can go to YOU for the direct, one on one assistance I am unable to provide. We thank you for your service. Alternatively, you can see if shutting up is right for you.

No Feedback? No Problem!

October 7, 2022 /

Ultimately, feedback doesn’t REALLY matter.

Ok maybe that’s some crazy thing I made up to protect my own sanity. Recruiters have been candidates too, you know. And I’ve certainly had my share of failed interviews.

As a recruiter, there are THREE THINGS I know for sure when it comes to feedback. That feedback is HIGHLY DEPENDENT on the following:

  • Company norms/expectations
  • Team needs
  • Role specifics

We know that interviewing is a data collection exercise that tells us if we do or do not have a fit for those three things – does the person fit the org (culture fit…?) does the person add needed skills / experience to the team, and will the person be successful in this role / level. Now these expectations should be laid out during interview prep and such, but the interview is an opportunity for decision makers to learn enough about you to say “yes” or “no” to these decision points.

Sometimes, the answer is no.

That does NOT mean you’re not a great (insert title here) – it simply means you weren’t the right fit for that specific company/team/role. Sometimes one of these topics, sometimes all of them. Sometimes, it’s literally timing.

The only thing that matters is does this impact your ability to apply or interview again.

Follow me through on this – just because THIS role on THAT day isn’t right, can I still apply in the future? Can I be considered for a different role or team? Should I wait a year or more?

THAT is the only kind of feedback I personally care about. I know that what Company A thinks or me (good or bad) is not in any way related to or shared with Company B, which may think I’m great.

Don’t let a lack of feedback hold YOU back from moving forward. We’re not going to change a decision that’s already made, but we can definitely spend that emotional energy on future opportunities.

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