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Category: interviewing (Page 2 of 2)

The ONE Thing Job Seekers Can Control

January 4, 2021 /

 Y’all I’m going to drop some very loving truth bombs right now. Prepare yourself.

No one – NO ONE – is responsible for your job search but YOU – the job seeker. Not recruiters. Not hiring managers. Not HR. Not your momma. ONLY you. While any number of these people can help you as you navigate your search, the actions you take are ultimately yours and yours alone. 

Of course the obvious push back to this (and rightly so) is that job search is so f*cking confusing. Apply to everything. Don’t apply to anything. Network. Show your value. Have 47 versions of your resume. Don’t make a resume at all. Stand out. Stand in. Stand over there. Stand on your head.

 

 

WHAT IS A JOB SEEKER TO DO?

There is exactly ONE THING in this entire process start to finish that is 100% in YOUR control. That is the information you choose to provide to a company/hiring manager/recruiter. It is usually in the form of a resume, possibly a cover letter, and almost certainly information in an online application. Before we talk about that, let’s start by getting clear on some of the fundamentals. The usual caveats apply here – your personal mileage may vary. Your friend’s neighbor’s cousin’s ex-boyfriend once dated a girl who’s sister had a COMPLETELY different experience. Cool. You’re free to chase whatever thought leader feel good nonsense you like. If you’re open to some tough truths that may give you a fresh perspective, read on!

Job Descriptions

MOST job descriptions are written by business leaders. A lot of the formatting or required fields are created and approved by HR, Marketing, and Legal – but typically the meat of the JD is created or at least influenced by the managers, who know what it is they want to hire for. We hear a LOT of complaining about “entry-level” job descriptions requiring 5+ years of experience. Guess what? Those roles are not entry level. I am not sure why they are classified as such – they’re not. This article from Indeed describes “entry-level” as follows – 

 

  • “Degree not required” entry-level jobs: These types of entry-level jobs do not require a college degree and may not require any previous experience. Examples of jobs in this segment include data entry, technicians, retail and sales positions and administrative positions.
  • True entry-level jobs: True entry-level jobs are those that you can typically get upon graduation from college. These positions require applicants to have an undergraduate degree and possibly internship experience. Examples of true entry-level jobs can be found in the career fields of marketing, healthcare, law and finance.
  • “Professional experience required” entry-level jobs: This type of entry-level position requires applicants to have at least one to three years of full-time, professional experience in the field. Employers are looking to fill these types of roles with professionals that require minimal training and guidance during on-boarding. These entry-level jobs are commonly found in the areas of business, science and technology.
Now most of us would agree that that requiring ANY experience makes a role by definition *not* entry level, but there you have it. Fortunately, depending on the organization – “experience” MAY include research projects, internships, or certain academic experiences. This is also a good time to point out that a number of large companies, particularly in tech, have a very specific model for hiring new grads. There are literally entire groups of recruiters dedicated to Campus Hiring – college students and fresh grads often find themselves frustrated by trying to apply to industry roles (aka NOT true “entry level”) with companies who’s recruiters aren’t even allowed to talk to them. More on that in an upcoming AMA video. 
 
Of course mistakes are still made. Lots of fun is poked at ridiculous postings like the one asking for 12 years of experience in a 6 year old technology. It’s embarrassing, funny, and thankfully RARE. 
 
Speaking of Job Descriptions….
 
Basic Qualifications
 
For companies in the US subject to OFCCP requirements, Basic Qualifications (BQs) are NOT negotiable. EEO rules require these companies to create minimum qualifications that can be measurable and easily identified on a resume. Frequently Asked Questions found here provide a pretty decent breakdown of what a BQ actually IS, along with some other info. A lot of job seekers make the mistake of assuming this only applies to federal contractors – while this is technically correct, any company doing business to the tune of 10K or more annually is a Federal Contractor. Looking at you, most big tech companies. And banks. Basically anyone who does business with the government. This could be selling cloud services, advertising, equipment… the list is probably a lot longer than you think. Bottom line, companies have a responsibility to make BQs as minimal and fair as possible, but job seekers ALSO have a responsibility to make sure their application speaks to their fit for those qualifications.
 
If you’re “close” – it may make sense to apply anyway. Smart recruiters will look at these “near miss” applicants and try to map them up to more junior roles or short list them for future hiring needs. They may also use them as a reason to go back to the hiring manager and say “LOOK AT ALL THE NEAR MISSES WE HAVE” – and come away with a newly redefined role that you’re now a perfect fit for.
 
Companies (and their hiring managers / recruiters) have a RESPONSIBILITY to be as clear, succinct, and reasonable as possible in their job postings. I understand this is not always the case. As job seekers, we can’t control that. We can only work with the information we have, and respond accordingly. Which means…
 
Resumes
 
Ah… NOW we’re at the part that you can control, full stop. We’ve found a job that’s right for us. We meet the qualifications, and we’re ready to apply! If you’re worried about the dreaded ATS, watch this video. Even though we’ve told you time and again about humans reviewing your resume, it’s important to note what those humans are looking for. Generally speaking, they want to see “proof” that you can do the job. Context is important – just matching keywords rarely gets you past a quick view. Your resume is usually the first thing a prospective hiring manager or recruiter will read from you. It’s also the one thing that is completely within your control. 
 
YOU get to control what is in your resume. You decide the format, the context, the keywords. While there is a lot of guidance out there, including some worth every penny resume writers, it’s still YOUR resume, and you get to decide what to put on it. There’s literally no one policing this. So why wouldn’t you choose to optimize it for the people you want to read it?
 
I’ve shared the story before about the job seeker I was attempting to help who wanted a job as a forklift driver. He couldn’t understand why he wasn’t getting calls, as he had significant experience in this field. When he showed me the resume he was using to apply, there was not a single mention of forklifts. None any of the certifications he had. NOTHING that would indicate he’d ever set foot in a warehouse. There was NO changing his mind that online applications and the assholes behind them weren’t at fault. What he failed to accept was that his resume, the information he was providing, was completely on him. He couldn’t control what companies were posting. He couldn’t tell them which ATS to use, or how to structure interviews. The information he was putting in front of them? That was all him. And he refused to see the errors he was making. 
 
As a job seeker, you can’t guarantee job descriptions will be well written. You can’t be sure the recruiters on the other end of the ATS knows what they’re looking for. You can’t even really predict the format of an interview and can only do your best to influence the outcome. You CAN control the information you’re putting forward as an introduction. Instead of bitching that a company is focusing on required skills, maybe just take a minute to make sure you’re talking about your expertise in said skills? We hear this a lot in industry changers – for example, a job seeker noted they use “EPC” in their industry, whereas in tech the terminology would be “engineering supply chain”. Now we can agree that any recruiter or hiring manager worth their ATS log in could recognize interchangeable terms like this, why leave it to chance? The more you mirror the language in the JD (aka what the managers are looking for), the less you have to worry about silly “keyword” matching. 
 
YOU decide what companies you want to apply to.
YOU decide which roles you fit the qualifications for.
YOU decide what information to put forward in the application, networking email, and resume.
 
For more insight, check out my All About Resumes Playlist – and take charge of the one thing you are fully in control of.
 
 

How To Beat The ATS (and get immediately rejected!)

October 12, 2020 /

What’s old is new again, y’all!

That tired, old “tiny white font” hack is back on the internet, this time in the form of a TikTok video. Now I don’t actually HAVE TikTok, so we’ll have to settle for a link to where I was recently subjected to this horror – someone’s LinkedIn post.

edit: I now have TikTok. My kids are embarrassed beyond belief. Here’s my response.

The general idea is that you can trick “the bots” (yeah, the ATS bots that don’t exist. I know. Stay with me here) by adding the Job Description to your RESUME in TINY WHITE FONT! White, so it’s not visible. Tiny, so you don’t have a weird bunch of “empty” space. The goal here is to pack your resume FULL of the necessary keywords so you get past the (imaginary) bot. I mean, how could you NOT be a perfect fit for the job, when you’re resume is basically the job description??

If you suspend all logic, you have to admit there’s a certain kind of magic to this. Sort of like the same kind of wonder little kids have when their parents convince them Santa Claus is real. I mean, there’s just enough evidence (the presents, the cookies consumed, the reindeer hoof prints) to PROVE that THIS IS REAL.

Except the parents who are buying the gifts, eating the cookies, and making hoof impressions know better.

The big difference here though, is there’s no harm in believing in some fat guy in a red suit. Using the aforementioned trickery in your job search though, can actually cost you. Let’s dive into a few possible scenarios, AKA things I’ve personally seen happen as a recruiter –

1. A real person looks at your resume. Assuming your resume is not a fit otherwise (minus the white font trickery), we never know you even tried that, and just reject. Because… you don’t meet the basic qualifications. This is literally the first and most important rule. Good news, we don’t know you tried to scam us. Bad news, you never got past the first screen anyway.

2. A real person looks at your resume. There’s some interesting / relevant experience, but the recruiter doesn’t see a particular technology that they know the hiring manager is looking for. So a little CTRL-F – word shows up… GASP! In TINY. WHITE. FONT. Reject. Congratulations, you’ve just convinced the recruiter that you’re probably shady and we have other candidates to look at. Next.

3. A real person looks at your resume. You clearly meet the basic qualifications, and get passed on to the hiring manager. If you’re lucky, the tiny white font trick goes unnoticed, and you move through the recruiting process.

4. A real person looks at your resume. Not a fit for the role you applied to, but you stay in the database. Some time later, the same recruiter (or even a different recruiter) runs a search, and guess who’s resume shows up? Boolean search shows the relevant terms highlighted in… wait – what’s this? TINY WHITE FONT? Ugh. Reject. The recruiter moves on to other candidates.

Bonus Point – the recruiter is so annoyed they put a note in the database that you came up in a search using a tired old “hack”. Future recruiters steer clear. I’ve absolutely seen this happen at a small, privately held company as well as in agency. If you still don’t believe me that this is old news, check out this article from 2010. It’s as bad an idea now as it was then.

Now many people will argue with me that there’s NO WAY a real person looked at their resumes. Sometimes, that’s absolutely correct. Knock out questions, roles being closed/internal transfers pending, maybe we already have a large number of prospects… bulk dispositions CAN happen, though I would not say it’s “the norm” and not nearly as common as folks may think. Even when it DOES happen, guess what? A PERSON made that decision. And set up the ATS to do it. My coffee maker may turn itself on at 6 am every day, but only because I told it to.

There is a common misconception that if you only have enough keywords packed into your resume, you’re going to get past the gatekeepers (robotic or otherwise). Ok… and then what? I’m even willing to play along that all recruiters are just out here playing buzzword bingo and submitting unqualified candidates based on a keyword match. How far does that actually get you? Do you think you’ll even get an interview if you truly don’t possess the qualifications for the role?

Visible Confusion | Know Your Meme

Sorry y’all – not how it works. You’re going to have to be able to perform the job. If you CAN perform the job, taking time to actually illustrate that in your resume from the start is always going to be the smart play here. Anything else is just sleight of hand, kind of like sneaking presents from Santa under the tree.

Eventually, kids grow up and know better. Let’s hope job seekers will follow suit.

How To Land Your Dream Job In 1,472 Easy Steps

May 8, 2020 /

I get asked a LOT how I got into Big Tech. If you’ve been following me for a hot minute, you know I’ve been recruiting since the dark ages and in tech for a while now too. I’ve been there, done that, got several t-shirts.

Still, when people ask me “how did you end up in THAT job?” – the answer isn’t terribly exciting, helpful, or that interesting. Simply put, I hustled. I mean I worked my ASS OFF to learn my industry. I made friends. I asked questions. I begged people to mentor me. I EARNED IT.

It took a long time.

Let’s go aaaaaallllll the way back to my childhood. I was a dirt poor little girl in the literal middle of the country. I was an only child (until my brother came along when I was 12). I didn’t know my dad then. My mom worked 2-3 jobs at a time to keep me in a single pair of shoes I was not allowed to wear except to school and church – to keep them nice. We couldn’t afford a second pair. I was the poorest kid I knew growing up (maybe others just hid it well, I don’t know). I had dreams of maybe someday renting my VERY OWN trailer with the money I’d make working at Walmart (one of our town’s biggest employers). I sometimes fantasized about living in France. I didn’t really believe it would ever be possible.  Technology was something for “fancy people” and only rich kids went to college. Amazon and Google weren’t even invented yet when I was growing up. Microsoft was in it’s infancy.

I’ve worked for all three since then.

I married too young (as one does when they don’t know they have other options). I had kids early (because I was married and that’s what you do). I found myself alone on the other side of the country, getting divorced at the tender age of 24 with two kids under 5. I had been working as a temp, finally bulldozing my way into a role in the advertising department for a global staffing agency. I was making $10 an hour and struggling to make ends meet.

My rep from the Employment Guide (remember when we used to PRINT ads? good times) told me I’d be a great recruiter. I didn’t even know what a recruiter WAS, but found out pretty quickly they can make a lot of money. I jumped in with both feet. I did not make a lot of money. At first. That came later.

You may be wondering why I’m telling you all this. I need you to understand – no one invited me to this party. I wasn’t supposed to have this career. I never went to college (oh some CC classes, but that was in the 90s! And I’m pretty sure I got a D in English anyway).  All I really had going for me was determination and a refusal to give up. EVER. I didn’t even know what I wanted to be when I grew up. Just… not poor. 

How did I get into my dream job(s) at such amazing companies? For me, it’s really simple. I found what I love to do. I am OBSESSED with recruiting. I love it. I love everything about it, even the bad stuff. It’s a CRAFT, a SERVICE, an amazing peek into the human psyche and understanding why people do what they do. It’s solving really big, complex business problems by just making connections. Every single day, I am living my dream.

I know you’re still asking – BUT HOW DID YOU GET HERE! Why did Microsoft hire me? Then Google? Finally Amazon? I could tell you all about the networking I did. Tirelessly applying to role after role. Attending Chamber of Commerce mixers trying to meet people “in the biz”. Dressing up in my polyester knock off suits trying to impress people who terrified me. I could tell you all that, but it really doesn’t matter. Because everyone’s journey is different and there are no secret handshakes.

Your path is going to look very different. The things that worked for me may not work for you, and that’s ok. You may end up at Google right out of college, and I’ll be just as proud of you as I am the weary single dad who taught himself to code at night after the kids went to bed. 

We all start somewhere. Some of us are a lot further back from the finish line than others. Some are running a completely different race, and that is ABSOLUTELY OK! YOU determine YOUR dream. Don’t let anyone stop you. No matter where you start.
Baby Recruiter 🙂 1976

Interview Prep Advice For Candidates Who Don’t Want It

August 8, 2019 /

I’ve been in the people business for 20 years. That’s a REALLY LONG TIME to do one thing. I’ve done it a lot of different places, but they all have something in common – interviews are hard.

I don’t care how long you’ve been working in your chosen profession. I don’t care what your degrees are in. I don’t care if you are the world’s foremost expert in basket weaving – someone, who has the authority to recommend you for a job, is coming to judge your basket.

Don’t you want to know what they’re hoping to see?

Candidates who dismiss interview preparation or recruiter advice from the start are doing themselves a tremendous disservice. Don’t believe me? Let’s meet Cliff (not his real name, but he looks like the guy from Cheers. Uncanny, actually – since he also KNOWS EVERYTHING).

Many moons ago I was a starving agency recruiter searching for a CFO for a solar start up. Our client specifically wanted someone from a utility background, and was willing to train up on the intricacies of solar AND start up world. The role was a tremendous opportunity for someone to come in to the C-suite with a fast track to CEO, as our client was a serial founder and wanted to turn over the reins to his new hire. After much searching, I found Cliff – his background had been primarily in public utilities in the right geographic area – he knew the players and was itching to get into something “new”. Win Win!

I talked to the client about Cliff’s background and concerns around not having previous start up experience, and the client explained why that didn’t matter. What he REALLY wanted to see was energy and confidence that the person could learn. As long as Cliff could deliver THAT, he was IN! His background could not have aligned any better.

I’m STOKED, and can’t wait to give Cliff the good news plus share some interview prep. We had some standard prep we sent everyone, but we also targeted certain things we learned / knew about the organizations we were retained with, to help our candidates put their best foot forward. I schedule the call with Cliff, letting him know what we were going to cover. When I called him, I barely get a sentence out when he says –

“No offense, Amy – but I’ve been interviewing since you were in diapers. I don’t need any help.”

Now my dumb ass, being a young recruiter kinda new to this exec search stuff, backed down. Big mistake. HUGE. I left Cliff to his own devices, where he promptly went into the interview and shit the bed. When debriefing with the client, he was sad. Cliff had a great background, exactly what he was looking for, but repeated several times “but I haven’t worked in solar/start up before”. Over. And over. Maybe it was nerves, maybe he thought the client didn’t already know that. What I know FOR SURE, was that I could have TOLD Cliff we’d talked about that, vetted it, and how to discuss (be confident in what you DO know and focus on how you’ll ramp up!). But unfortunately, Cliff already knew everything and cost me a massive fee.

Sigh. I had to call Cliff, and let him know. Guess what Cliff said. NO REALLY GUESS.

“Gee Amy, I wish you had told me that.”

YOU DON’T SAY!

Well Cliff, I tell you what. You’ve RUINED everyone else’s chances of escaping my prep calls! EVERYONE GETS A PREP CALL!

I have never forgotten Cliff. These days, if a candidate tries to squirm out of my excessive prep, I tell them Cliff’s story. I tell them MY story – I’m a professional recruiter who interviews people ALL THE TIME, but being on the “other side” of the desk is different! And scary! And hard! Y’all know I’m a recruiter who does this every single day – when it was my turn to be the interviewee – I realized just how little I knew about my now employer’s expectations and how they were going to “grade” me. I’m so grateful I listened to my recruiter and soaked up the many prep documents she sent me ahead of time. I also work exclusively with managers, so I get to remind them how THEY are vetting candidates. When you’re interviewing someone for your team, don’t you want them to have taken advantage of EVERY opportunity to be ready? The answer is a resounding YES.

So for candidates who still think I’m full of shit, here’s what I want you to consider before your next interview:

  • You’re probably interviewing once every few years at best. You are not a “professional” interviewer. You’re a professional something else and probably amazing at it. Please – let us help you with this part.
  • Interviewing is a TEST. I tell my engineering leaders all the time – “you’re probably REALLY GOOD at math. You do math every day. Math is your thing, you can do math in your sleep. Now you have to prove it. Remember the SATs? Did you study for those? SAME CONCEPT.”
  • With some exceptions, your recruiter wants this as badly (if not more so) than you do. We are literally in the business of delivering offers. We can’t do that if you don’t pass the interview. Trust us, we don’t want to mess this up. We have NOTHING to gain by giving you bad advice or steering you wrong.
  • You CAN ignore us. Maybe the prep doesn’t make sense, or you have an inside track (friends at the company, whatever) that completely runs contrary to what your recruiter is telling you. That’s OK! You can’t ignore what you don’t have in hand. Give us a chance. Take what works. Unless the recruiter is a total idiot, they probably have at least one or two helpful nuggets. It’s worth your time to take the call.
I am EXCEPTIONALLY lucky that I work with some of the smartest people on the planet. My company has a very high bar, and we offer lots of advice on how to navigate our challenging hiring process. I love when my candidates not only embrace my help, but ask lots of really great questions and take the time (weeks!) to really study up and make sure they’re putting their absolute best self in front of the interviewers. If you’re going to take the time to meet with interviewers, do yourself a favor and take any and all opportunity to knock it out of the park!
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