Dressing up is for suckers

Category: recruiters (Page 2 of 2)

How To Beat The ATS (and get immediately rejected!)

What’s old is new again, y’all!

That tired, old “tiny white font” hack is back on the internet, this time in the form of a TikTok video. Now I don’t actually HAVE TikTok, so we’ll have to settle for a link to where I was recently subjected to this horror – someone’s LinkedIn post.

edit: I now have TikTok. My kids are embarrassed beyond belief. Here’s my response.

The general idea is that you can trick “the bots” (yeah, the ATS bots that don’t exist. I know. Stay with me here) by adding the Job Description to your RESUME in TINY WHITE FONT! White, so it’s not visible. Tiny, so you don’t have a weird bunch of “empty” space. The goal here is to pack your resume FULL of the necessary keywords so you get past the (imaginary) bot. I mean, how could you NOT be a perfect fit for the job, when you’re resume is basically the job description??

If you suspend all logic, you have to admit there’s a certain kind of magic to this. Sort of like the same kind of wonder little kids have when their parents convince them Santa Claus is real. I mean, there’s just enough evidence (the presents, the cookies consumed, the reindeer hoof prints) to PROVE that THIS IS REAL.

Except the parents who are buying the gifts, eating the cookies, and making hoof impressions know better.

The big difference here though, is there’s no harm in believing in some fat guy in a red suit. Using the aforementioned trickery in your job search though, can actually cost you. Let’s dive into a few possible scenarios, AKA things I’ve personally seen happen as a recruiter

1. A real person looks at your resume. Assuming your resume is not a fit otherwise (minus the white font trickery), we never know you even tried that, and just reject. Because… you don’t meet the basic qualifications. This is literally the first and most important rule. Good news, we don’t know you tried to scam us. Bad news, you never got past the first screen anyway.

2. A real person looks at your resume. There’s some interesting / relevant experience, but the recruiter doesn’t see a particular technology that they know the hiring manager is looking for. So a little CTRL-F – word shows up… GASP! In TINY. WHITE. FONT. Reject. Congratulations, you’ve just convinced the recruiter that you’re probably shady and we have other candidates to look at. Next.

3. A real person looks at your resume. You clearly meet the basic qualifications, and get passed on to the hiring manager. If you’re lucky, the tiny white font trick goes unnoticed, and you move through the recruiting process.

4. A real person looks at your resume. Not a fit for the role you applied to, but you stay in the database. Some time later, the same recruiter (or even a different recruiter) runs a search, and guess who’s resume shows up? Boolean search shows the relevant terms highlighted in… wait – what’s this? TINY WHITE FONT? Ugh. Reject. The recruiter moves on to other candidates.

Bonus Point – the recruiter is so annoyed they put a note in the database that you came up in a search using a tired old “hack”. Future recruiters steer clear. I’ve absolutely seen this happen at a small, privately held company as well as in agency. If you still don’t believe me that this is old news, check out this article from 2010. It’s as bad an idea now as it was then.

Now many people will argue with me that there’s NO WAY a real person looked at their resumes. Sometimes, that’s absolutely correct. Knock out questions, roles being closed/internal transfers pending, maybe we already have a large number of prospects… bulk dispositions CAN happen, though I would not say it’s “the norm” and not nearly as common as folks may think. Even when it DOES happen, guess what? A PERSON made that decision. And set up the ATS to do it. My coffee maker may turn itself on at 6 am every day, but only because I told it to.

There is a common misconception that if you only have enough keywords packed into your resume, you’re going to get past the gatekeepers (robotic or otherwise). Ok… and then what? I’m even willing to play along that all recruiters are just out here playing buzzword bingo and submitting unqualified candidates based on a keyword match. How far does that actually get you? Do you think you’ll even get an interview if you truly don’t possess the qualifications for the role?

Visible Confusion | Know Your Meme

Sorry y’all – not how it works. You’re going to have to be able to perform the job. If you CAN perform the job, taking time to actually illustrate that in your resume from the start is always going to be the smart play here. Anything else is just sleight of hand, kind of like sneaking presents from Santa under the tree.

Eventually, kids grow up and know better. Let’s hope job seekers will follow suit.

Recruiting IS a Service – Here’s Why

What do recruiters actually DO, anyway?

I answered this in last week’s AMA Friday – you can check out the video here –

 
 

So while the general idea of this week’s episode is that recruiters are NOT in the business of finding people jobs, it also created some questions. Several folks expressed some disbelief, confusion, and a couple people outright disagreed that recruiting is indeed a SERVICE. Here, in my not so humble opinion, is exactly WHAT it is that recruiters provide. Enjoy!

1. Consultation(s)
Ok then – we have a position to fill! This is where it all begins – the initial contact with the hiring team. We often refer to as an intake meeting, or something similar. Regardless of what you call it, this is the time to set some serious expectations and get LOTS of information on what exactly it is the new hire will be doing. A recruiter is not an order taker. Let me say that again for the people in the back. A RECRUITER IS NOT AN ORDER TAKER. If your hiring manager wants to hand you a job description, waves you away and tells you “I’ll know it when I see it” that is NOT a partner, you are NOT providing a service, and I am really really sorry about how much you’re fixing to hate your job. This should be a DISCUSSION (maybe multiple discussions) to fully vet what exactly is the business problem we’re trying to solve and what kind of talent we think we need to solve it. This is not a one way conversation – recruiters should also be setting expectations with hiring managers and guiding next steps/future meetings all the way through onboarding the new hire. Recruiters and hiring managers should be meeting regularly to discuss status, what’s working (or not), and keep each other informed of any new updates, changes, or challenges.

2. Search
Right! We have what we need to execute a search. Next steps can vary widely – maybe we post a really great targeted job ad (Katrina Kibben of Three Ears Media is your person if you need help here!).  Maybe you search your database (if you’re not, what’s wrong with you?). Maybe you do some deep web boolean magic. You’re probably doing all of the above. This would also be the stage where you are vetting / presenting qualified and INTERESTED prospects to your hiring managers. Clear feedback is crucial. If managers are saying NO find out WHY. It’s possible you missed something in the intake meeting. Perhaps something has changed and the hiring manager didn’t loop you in. Test and test again that you are actually searching for the right kind of person and asking the best possible questions during your screening. EVERYONE will thank you for not wasting their time.

3. Interview Process
If you’re really lucky, you’ve got schedulers and coordinators who can manage calendars. I hate this part because I SUCK at it. I can barely manage my own calendar. However, it’s my job to be a coach throughout the process. I make sure my candidates have a thorough understanding what they’re interviewing for and what we expect. I spend as much time with my candidates as they need and do my best to always be available for check ins or questions. Read more about interview prep HERE – it’s that important.

4. Closing
Yes, sadly this will be closing the loop with candidates who aren’t getting an offer. I hate this part. I hate hate hate it with every fiber of my body. But, it’s a necessary evil and important part of the process. Done decently well, these candidates will maybe take your call the next time there’s a role they might want to hear about. Then there’s the FUN closing! You guessed it, making an offer. My absolute FAVORITE part of the job.

5. Offer Negotiation
Sure, this could be part of closing, but it’s so complex I’m giving it it’s very own step. There’s usually a lot of back and forth here, and it starts way back when we’re first working on a strategy with the hiring teams (what can we afford to pay / what level are we thinking of hiring at, etc) AND kicking off with candidates (what would it take for you to say yes). These are rarely one time conversations. It’s usually an ongoing discussion that drives closer and closer to the “magic number” with every step. Don’t even get me started on competing offers and the mental gymnastics we go through trying to anticipate everything that could get in the way of the win.

6. Onboarding
Hey… you made an offer, it was accepted, and your work here is done! Right? RIGHT? Sad to say, no. It’s most definitely not. While MOST candidates will follow through with their “yes”, there are always risks here. This is often when buyer’s remorse can set in. Staying close to your candidates (and keeping your hiring managers close to them too!!) is CRITICAL. In an ever tightening labor market counter offers are more common and looking better all the time. If you’re not keeping your candidates and new hires as excited and engaged as they were when signing their letter, you’re missing a seriously important step.

While this is by no means an exhaustive list or complete description of everything related to the service (YES IT’S A SERVICE) of recruiting, hopefully it gives a bit more insight into this crazy industry. Most recruiters are doing this 10, 15, or 50 times over (ok 50 is a stretch – you can read what I really think about req loads for more on that). Not every position is created equal, and so the level of service provided can vary. Anything surprising on this list? What would you add?

What to Wear to an Interview

Image result for dress for the job you wantThere sure are a lot of experts out there telling us what we shouldn’t wear to interviews and/or the workplace. One author proposes a no bling rule (check out my response here). Someone else says no yoga pants (thanks for inspiring this blog!). And now we have NO ORANGE CLOTHING.

Yes, I understand that not all companies are the same. While I, in tech, can get away with pink hair and Star Wars t-shirts, I know that this would not fly in a bank in my Midwestern home town. I encourage you to employ some common sense and ask your recruiter / friends / colleagues who are in the know. Besides that, there is one simple rule that everyone – regardless of the position – should follow.

Wear what makes you feel great.

That’s it! That’s the rule. Here’s why. An interview is your one big chance at making an epic impression. You’ve probably already made a positive one – after all, they’re inviting you to meet a bunch of folks and are SERIOUSLY considering you for their open positions. That is a great sign! It means they like you enough to invest hours of employees’ time to get to know you better.

What they are probably NOT doing, is judging you over the color of your sweater.

Hey if orange is your color, ROCK IT. I would look like a washed out pumpkin, but you’ll pry my leopard print scarf out of my cold dead hands. There are certain outfits and accessories that just make me feel like I have my shit together. And when I feel like I have my shit together, I come across as WAY MORE CONFIDENT.

Who doesn’t want to wear confidence to an interview?

Here’s a fun fact about me. Red lipstick is my super power. I have no scientific proof to back this up. I cannot tell you that I’ve received amazing offers because I wore red lipstick. I can neither confirm nor deny that my most popular speaking engagements, webinars and trainings were the ones where I was rocking the red. I can tell you, without hesitation or reservation, that I feel better/smarter/more confident when I have my lippy war paint on.

It’s going to be too much for some people. A company, hiring manager, or recruiter who looks at this shameless selfie and says “oh no she’d NEVER fit HERE” – well, they’re right. And I wouldn’t want to.

I am SO fortunate to be at a place in my career (at least right now 😉 ) where I can carefully pick and choose who I want to work with and where. I know not everyone is this lucky. So recruiters, here’s some unsolicited advice for YOU.

Don’t allow your hiring partners to pull this shady stuff. Just don’t. If you’re unsure how to push back on bad feedback, call me. I’ll walk you through it and give you some ideas on how to re-center the discussion on what matters.

Candidates – send me your super power selfies! Show me what you’re rocking for those important interviews. I’ll draw a name at random and send you a little something to thank you for being a faithful reader and supporter of my little blog. You can always find me at amy@recruitinginyogapants.com, put “SUPER POWER SELFIE” in the subject line so I don’t miss it.

Now go conquer that interview!

Interview Prep Advice For Candidates Who Don’t Want It

I’ve been in the people business for 20 years. That’s a REALLY LONG TIME to do one thing. I’ve done it a lot of different places, but they all have something in common – interviews are hard.

I don’t care how long you’ve been working in your chosen profession. I don’t care what your degrees are in. I don’t care if you are the world’s foremost expert in basket weaving – someone, who has the authority to recommend you for a job, is coming to judge your basket.

Don’t you want to know what they’re hoping to see?

Candidates who dismiss interview preparation or recruiter advice from the start are doing themselves a tremendous disservice. Don’t believe me? Let’s meet Cliff (not his real name, but he looks like the guy from Cheers. Uncanny, actually – since he also KNOWS EVERYTHING).

Many moons ago I was a starving agency recruiter searching for a CFO for a solar start up. Our client specifically wanted someone from a utility background, and was willing to train up on the intricacies of solar AND start up world. The role was a tremendous opportunity for someone to come in to the C-suite with a fast track to CEO, as our client was a serial founder and wanted to turn over the reins to his new hire. After much searching, I found Cliff – his background had been primarily in public utilities in the right geographic area – he knew the players and was itching to get into something “new”. Win Win!

I talked to the client about Cliff’s background and concerns around not having previous start up experience, and the client explained why that didn’t matter. What he REALLY wanted to see was energy and confidence that the person could learn. As long as Cliff could deliver THAT, he was IN! His background could not have aligned any better.

I’m STOKED, and can’t wait to give Cliff the good news plus share some interview prep. We had some standard prep we sent everyone, but we also targeted certain things we learned / knew about the organizations we were retained with, to help our candidates put their best foot forward. I schedule the call with Cliff, letting him know what we were going to cover. When I called him, I barely get a sentence out when he says –

“No offense, Amy – but I’ve been interviewing since you were in diapers. I don’t need any help.”

Now my dumb ass, being a young recruiter kinda new to this exec search stuff, backed down. Big mistake. HUGE. I left Cliff to his own devices, where he promptly went into the interview and shit the bed. When debriefing with the client, he was sad. Cliff had a great background, exactly what he was looking for, but repeated several times “but I haven’t worked in solar/start up before”. Over. And over. Maybe it was nerves, maybe he thought the client didn’t already know that. What I know FOR SURE, was that I could have TOLD Cliff we’d talked about that, vetted it, and how to discuss (be confident in what you DO know and focus on how you’ll ramp up!). But unfortunately, Cliff already knew everything and cost me a massive fee.

Sigh. I had to call Cliff, and let him know. Guess what Cliff said. NO REALLY GUESS.

“Gee Amy, I wish you had told me that.”

YOU DON’T SAY!

Well Cliff, I tell you what. You’ve RUINED everyone else’s chances of escaping my prep calls! EVERYONE GETS A PREP CALL!

I have never forgotten Cliff. These days, if a candidate tries to squirm out of my excessive prep, I tell them Cliff’s story. I tell them MY story – I’m a professional recruiter who interviews people ALL THE TIME, but being on the “other side” of the desk is different! And scary! And hard! Y’all know I’m a recruiter who does this every single day – when it was my turn to be the interviewee – I realized just how little I knew about my now employer’s expectations and how they were going to “grade” me. I’m so grateful I listened to my recruiter and soaked up the many prep documents she sent me ahead of time. I also work exclusively with managers, so I get to remind them how THEY are vetting candidates. When you’re interviewing someone for your team, don’t you want them to have taken advantage of EVERY opportunity to be ready? The answer is a resounding YES.

So for candidates who still think I’m full of shit, here’s what I want you to consider before your next interview:

  • You’re probably interviewing once every few years at best. You are not a “professional” interviewer. You’re a professional something else and probably amazing at it. Please – let us help you with this part.
  • Interviewing is a TEST. I tell my engineering leaders all the time – “you’re probably REALLY GOOD at math. You do math every day. Math is your thing, you can do math in your sleep. Now you have to prove it. Remember the SATs? Did you study for those? SAME CONCEPT.”
  • With some exceptions, your recruiter wants this as badly (if not more so) than you do. We are literally in the business of delivering offers. We can’t do that if you don’t pass the interview. Trust us, we don’t want to mess this up. We have NOTHING to gain by giving you bad advice or steering you wrong.
  • You CAN ignore us. Maybe the prep doesn’t make sense, or you have an inside track (friends at the company, whatever) that completely runs contrary to what your recruiter is telling you. That’s OK! You can’t ignore what you don’t have in hand. Give us a chance. Take what works. Unless the recruiter is a total idiot, they probably have at least one or two helpful nuggets. It’s worth your time to take the call.
I am EXCEPTIONALLY lucky that I work with some of the smartest people on the planet. My company has a very high bar, and we offer lots of advice on how to navigate our challenging hiring process. I love when my candidates not only embrace my help, but ask lots of really great questions and take the time (weeks!) to really study up and make sure they’re putting their absolute best self in front of the interviewers. If you’re going to take the time to meet with interviewers, do yourself a favor and take any and all opportunity to knock it out of the park!
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