Recruiting In Yoga Pants

Dressing up is for suckers

Category: recruiting (Page 1 of 4)

A Tale of Two Screenshots

March 10, 2024 /

I remember when one of my sons was in his teens – he was utterly convinced that society was “smarter” because of our near unlimited access to information. As internet connectivity becomes more widespread and literally ANYONE can post content, I disagree.

In many ways, access to whatever passes for “information” these days may be making us dumber.

Why yes I DO recognize the irony of saying this when I am myself one of those people putting information on the internet every week.

Recently a LinkedIn pal shared a gem of a video produced by a well known job board. The video is VERY well produced, with smooth transitions from the beautiful actress reading a script (she did great BTW) to visuals explaining what was being said. Speaking of visuals, let’s take a look at THIS screenshot from the video:

Here we see various steps in the recruiting workflow. The voiceover states “the ATS comes between Candidates apply and Applicants are screened”.

Read that again.

The ATS comes between “CANDIDATES APPLY and APPLICANTS ARE SCREENED”.

Now you may be wondering what’s the problem! Isn’t that how it works? It’s what everyone complains about. It’s what job seekers have been told repeatedly. I mean, who do I think I am to come in with… wait…. THIS:

Sadly I’m NOT an actress nor do I have access to fancy production tools and editing. All I have is an iPhone and a whiteboard. Oh, and 25 years of hands on recruiting experience across multiple organizations including a few FAANG companies. I’ve lost track of how many ATSs I’ve logged into every day for the past two decades. Here is MY visual of what an ATS actually does. Notice we’re covering the same topics:

  • Job is created
  • Job is posted online
  • Candidates apply
  • Applicants are screened
  • Candidates are interviewed
  • Candidate is hired

You might be wondering “Ames, what’s the problem?” Simple – ALL of those things happen within the ATS. And then some.

The digital filing cabinet doesn’t “come between” 2 specific workflows. It CONTAINS those workflows. I’ve talked about this on LinkedIn already. I completely understand that job seekers care the MOST (as they should) about where THEY are in process, and the only thing they can actually control – the information they provide via the application/resume.

So why does it matter? Why spend an hour on a lovely Sunday grabbing the screenshots, writing the blog, and screaming about ATSs into the abyss?

Partially because I have an allergic reaction to misinformation. Mostly, because the nonsensical rhetoric around hiring and recruiting actually harms job seekers.

I dislike that. Quite a bit, as it turns out.

Friends, you can choose who to follow, listen to, believe, and take advice from. It’s absolutely NONE of my business how you structure your job search. The difference between me and a lot of people talking about ATSs (especially incorrectly) is they often have something to sell. To be completely fair, I work for a company that uses this particular job board, with some solid success! They’re great at their core business – why they’re so willing to invest in and run with this flat out WRONG information is beyond me – it makes them look… kinda dumb. Just sayin.

For me, when anyone (company or individual) doubles down on incorrect or harmful information, we’re past a single data point. We’re now spotting trends – whether it’s endlessly repeating one wrong concept or repeated violations of common sense. Those trends help me determine where and when to spend my emotional (and actual) currency. It’s certainly not going to be with people and companies who are willfully misleading job seekers.

Do with that information what you will – and for more on what ATSs ACTUALLY DO, check out the playlist HERE.

RECRUITER OUTREACH! Hey Recruiters! How’s YOUR Messaging?

May 26, 2023 /

Ok I’ll admit it. I’m guilting of SENDING this tired old message: 

“I came across your profile and was very impressed with your background! I’d love to talk to you about opportunities!”

Ugh. How embarrassing.

Here’s the thing recruiters. When we’re initiating contact, we have a responsibility for making the message worth responding to. Of course not all messages deserve (or will get) a response, and that’s ok! But we still need to at least put some effort in. 

The biggest challenge for many recruiters is balancing PERSONALIZATION with VOLUME. This is hard! I get it’s not always possible to spend tons of time on every single individual message. However, candidates don’t care about your volume problems. They care about getting messages meant for them that are worth replying to.

Instead of preaching at you about this, I’m going to tell you exactly how I do it.

Campaigns!

I actually do like automation when done correctly. I have a CRM that I can create “campaigns” in, meaning I can select candidates and start an email drip campaign. I can just set it and forget it, until I get a response – which then turns into a personalized recruiting process. I do it like this:

Start with a specific role

I don’t randomly reach out to people for coffee chats or just to hop on a call. I have stuff to do – most importantly, fill these damn reqs! If you’re getting an email from me, it’s because I think you might be a good fit for one of my open positions. By having a clear target, I can also share important stuff like compensation, location, and what makes the role cool (check out my pal Nic’s excellent post on this topic!)

So I have my list of folks I think might be good, and I will do small batches – maybe 10 at a time – so I can tweak the email to personalize a bit (who wants the same generic email EVERYBODY got? Boring!!) My first email goes something like this:

“Hi (prospect),

Amy from (Company), reaching out for the nefarious purposes of stealing you from your current job and convincing you to come do (cool stuff) here! I checked out your (resume, profile, blog, whatever) and thought there might be a fit based on (specific thing).

I don’t want to assume you’d be open to a change, but in case my timing is right, here’s a link to the role and (something cool, compensation, etc). You can learn more about (company, team, project) here (include link, articles, whatever).

Most importantly, I’d love to learn more about what kind of work lights you up, in case I have other positions now or in the future that might be worth talking about.  

You can reach me any time at (contact info) or feel free to book something directly at (calendar link). I look forward to connecting with you!

Me“

My goal here is to give enough information to actually act on, but also keep it short enough with a clear call to action that prospects can respond quickly if they want.

2nd Outreach

Ok maybe that wasn’t exciting enough for you. Or you missed it. Or just didn’t want to respond. Some candidates have actually told me they purposely wait for a 2nd or even 3rd email to make sure the recruiter is serious!! WHO KNEW?? So if the first email doesn’t get a response, number 2 goes something like this:

“Hi (prospect),

Hey there, following up on my email last week. I’d love to chat with you about a position I’m recruiting for – here’s the info (add job posting link, data included in first email) I sent – I’d love your feedback on it even if my timing is off!

We recently announced/shared (something cool), you can read about that here (include link or articles, depending on what you’re sharing)

If you’re open to hearing more, would love to connect live! You can reach me at (contact info) or book time whenever is convenient at (calendar link).

Thanks,

Me“

My goal here is to simply send a friendly reminder with an extra tidbit that may help convince someone to talk to me – or at least tell me no thanks. I’ll accept closure!

3rd & Final Outreach

Ok this is where I lose some recruiters. I am personally not interested in harassing people. I will send 3 emails, and if I get nothing back, I can take a hint. I have other prospects to move on to and I am not interested in wasting my time nor do I want to bug a prospect! It goes a little something like this:

Hey (prospect),

Just closing the loop with you. We’re still looking to hire for (role), but totally understand if my timing is off or the role just isn’t right for you at this stage of your career. If anything changes on your end please get in touch! If you know anyone in your network who might be interested in hearing about the role, please feel free to forward my info and I’m happy to share more!

Thanks for letting me invade your inbox – happy to connect in the future if you’re open.

Me”

I have a roughly 80% response rate to the 3rd email. That’s damn good for cold recruiter outreach.

I know some folks may think this is boring, or too focused on the role, but here’s my thought process. I’m trying to RECRUIT someone. They know it, I know it, why would I pretend this is anything but an attempt to get them in process with my company? Secondly, these are TEMPLATES – I fully expect anyone who wants to try this method to spice up their messages. My ACTUAL messages are a little funnier and include some cool stuff not shared here – give yourself permission to get creative!

Check out this week’s video HERE

RECRUITER OUTREACH! How Candidates Can Respond (without losing your mind)

May 19, 2023 /

We’ve all seen this tired old message:

“I came across your profile and was very impressed with your background! I’d love to talk to you about opportunities!”

Honestly y’all I catch MYSELF typing that some days and I immediately send myself to time out to think about what I’ve done.

Terrible. Terrible opener and I hate myself for sometimes starting with it.

Alrighty now that we have THAT covered, let’s get real. Some messages are going to be GREAT. Highly targeted, full of useful insights, and a clear call to action. Others, not so much – and it’s hard for job seekers to know which ones deserve a response!

Pro tip – not every message deserves a response.

The key takeaway here is deciding how much emotional energy you’re willing to invest in this conversation. Make no mistake job seekers – even subconsciously you’re investing! Taking the time to read the message. Considering your response. Picturing yourself interviewing. How life changing the role could be if you get an offer…. you know the feeling.

I want you to give yourself permission to NOT attend every conversation you’re invited to. Well intentioned recruiters may try to convince you that you should take EVERY call (especially THEIRS!) in the name of networking. To that, I say hell no. Protect your time, space, and energy. You’re going to need it for the REAL opportunities coming your way!

If the message gives you the necessary info (job description, compensation, location, etc) AND you’re interested, it’s perfectly ok to say so! If there’s not enough detail or you’re simply unsure how to respond? Here’s some templates you can use as a starting point to continuing the conversation.

Interested / open to work

Ideally, the message includes a clear call to action. It’s ok to simply acknowledge that and follow whatever guidance has been provided. If the message is not that clear, try something like this:

“Hi (Recruiter),

Thanks so much for reaching out! I am excited to learn more about (company) and (role). As an experienced (title), I’m actively searching for a role where I can (work you love). I’m open to (locations, titles, any relevant role related insights) with a target compensation of ($X).

I’m available for a call/interviews (availability). I look forward to connecting with you!

You“

Not interested but could be convinced

“Hi (Recruiter),

Thanks for reaching out. I’m not actively looking, but open to hearing about opportunities that may be significantly better than what I’m doing today. I’m currently a (title) where I (overview of work). I would be open to roles were I can (dream scope) in (location, hybrid, remote). In order to seriously consider a change, I would be looking for at least $X in total compensation.

If you have roles that align, I’d be happy to schedule a chat to learn more. Please send over more information about (job description, company, compensation) and I’ll get back to you right away.

Thanks,

You“

These templates are meant to be edited to reflect our own personal voice, wishlists, and expectations. It is critical that you understand your own job search boundaries. Many job seekers fall into the “all do anything!” trap and the reality is that can cause more harm than good. If you don’t have a target, how can you know where to aim? Take the time to really think about what you’re good at, where you could exchange that labor for money, and what that compensation needs to be to make sense for you. Don’t be afraid to take control of the conversation! You deserve nothing less.

Check out this week’s video HERE

Should Recruiters Read Every Resume? Part 2 – How To Do It!

May 12, 2023 /

Once again, full disclosure – I do not speak for every recruiter who ever existed. While my personal philosophy is that every direct applicant deserves fair consideration, I am well aware that there are crappy recruiters out there – some of them have actually left the industry and become coaches or thought leaders who like to brag about how they did their jobs poorly…. but that’s none of my business.

So what can recruiters DO when they’re overwhelmed by applicants with no end in sight?

First of all, some insight into how I have managed this throughout my career.

Job seekers and recruiters alike must understand that not every open position is bombarded with applications. Some may get thousands overnight. Others a few hundred… over weeks. There are as many variables as there are positions and companies – which is to say a metric sh!t ton. Job seekers need not worry about this – recruiters most definitely should.

I’ve worked in a variety of large and small companies working on highly specialized niche roles and entry level, high volume roles. My process for both (and everything in-between) can vary greatly depending on my workload, available tools/processes, and support. In those smaller companies (and even large companies when working on highly specialized roles) I just reviewed them all.

All of them. With my eyes. Usually in 10 seconds or less.

Here’s how that works: I dedicate the first hour or so of my day to cleaning up my applicant buckets. I literally block DAILY TIME to do exactly this part of my job – and it’s ultimately about 10-20% of my work week. I go into each requisition, review the basic qualifications and any notes I have so I am clear on my criteria, and do a quick pass. I can quickly move applicants to either clear yes or clear no piles. Yesses I come back for a more thorough review – nos I can get through in 10 seconds or less per resume. Here’s how. By doing this every single day, I’m usually able to keep up with applicant volume, which tends to slow down after a few days anyway.

But what about high volume roles?

Here are TWO specific, real world examples I lived at Google and Microsoft. Note this is based on my actual experience when working there – things may have changed, so verify with current recruiters if you’re curious.

High Volume Evergreen Reqs

Google posts “evergreen” roles – meaning positions that are intended to be a single entry point for multiple positions across various locations. I would work with my hiring managers to open internal roles, with specific criteria for our team. These reqs would be tied to an evergreen posting, and a Channels Specialist would review all those (millions) of incoming resumes then match them up to internal roles. Literally an entire team of screeners whose job was to review ALL incoming applications.

Boolean String Search

At Microsoft, we would do what we called a “boolean pull” – This was in an archaic old homegrown ATS called “e-rec” (we lovingly referred to as e-WRECK) – based on the needs of the role, I would hand my recruiting coordinator a basic boolean string, and they would run a search on everyone who met the criteria I set up. Those folks were pushed to “recruiter review” and I would look at the ones that were most likely qualified. Based on the results, I may still spot check the applications that weren’t pulled through, but it was very much directed by me as the lead recruiter – no bots! Shortly before I left Microsoft, we moved to iCIMS – once that ATS was in place we had KNOCKOUT QUESTIONS!! Woot!! These would be written by me, and I would configure the settings to disposition anyone who answered “no” to compliant, relevant, yes/no questions specific to the role I posted. While I could still spot check “rejected” applicants, I would normally find a good shortlist in the applicants that made it past this first screen.

Knockout Questions

I’ve already mentioned these, but they are a great and fair mechanism to help job seekers opt out. I realize that folks are going to insist on shooting their shot, and again – you’ve got the job search ammo to share? Knock yourself out. If you don’t meet the qualifications (or say no to those required questions) – we’re not going beyond your submittal. And lying on those questions? Well, those notes will live in the ATS long after you’ve and the recruiter have moved on… for me, not worth the risk.

So what’s a recruiter to do?

Inspect your req load

Do you have multiple positions for the same kind of talent? WHY are you posting the same position over and over again?? Look into a pooling or parent req which can compliantly be the “funnel” for multiple hiring reqs. By having a single entry point for applicants, you’re not bouncing around from role to role trying to catch up and undoubtedly reviewing duplicate submittals.

Set time constraints and realistic goals

Sorry recruiters, managing incoming applicants IS a critical part of your job. If you don’t want to do it? Don’t post roles. Go throw them in the hidden job market and give the rest of us a break. Carve out daily time (ideally) to heads down focus on clearing out your applicant buckets. This is time well spent – I promise.

Leverage compliant filters or knockout questions

There’s nothing inherently WRONG with these mechanisms, as long as applicants are getting fair consideration. See if your ATS is set up to allow for these options. It’s also ok to spot check your results to ensure not not missing great talent.

Remove postings

I mean it. If your roles are overwhelmed with applicants, take them down. TODAY. Get through the pipeline you have, and if you still haven’t hired (or built enough of a short list) you can post again. It’s absolutely ok to empty your cup before fill it up again.

Recruiters – if you’re still not sure how to dig out from your overwhelming workload, let’s set up some time! If you’re open to a coaching session with me, I will gladly talk through your concerns and see if we can get you some support or at the very least, some requests you can make of your leadership to solve these recruiter woes.

This week’s video available HERE.

Should Recruiters Read Every Resume? Part 1 – What Job Seekers Should Know

May 5, 2023 /

Ok so I may have made a strongly worded post about recruiters reviewing every resume.

Some of y’all were not pleased 😆

SO – I decided to tackle this topic once and for all! SHOULD recruiters read every resume? Eh…. maybe a skim. Brief review. But at the very least…

FAIR CONSIDERATION.

Now what does “fair consideration” look like? Honestly it can be different based on so many factors. What kinds of tools the recruiter has access to. Volume of roles and applications. Workload. Business needs. So. Many. Variables.

Next week we’ll tackle some of these in Part 2 focused on recruiters, but for this week, let’s talk about what job seekers should know.

Anecdotal data from years in the industry and talking to MANY recruiters has taught me that the number of “qualified” applicants is much smaller than the number of ACTUAL applicants. Most sources report somewhere between 10-25% on average are candidates that we can actually move forward with. One. In. Ten. At best? Maybe one in FOUR. Now you may ask yourself “gee if the odds are that bad, why bother looking at all??” Here’s why:

Several years ago I was working on a highly specialized role. This person was going to stand up a body of work that had literally never been done in this org before. The industry was one that had a high number of contractors, and so finding folks who would even consider full time (vs consulting) was already a challenge. Throw in a few other non-negotiables involving government contracts and I had myself a purple squirrel hunt.

At the time, I had an employee who was in charge of reviewing the resumes. Every week I would ask for a pipeline status, and every week it was “I’m searching – here’s a list of prospects” When asked about direct applicants, I was told there weren’t any good ones, and we’d never find someone who directly applied. After a painful offer decline and a few other near misses, I decided to check for myself.

Y’all. Why did I open my ATS to find 279 unveiwed applicants??

So I did what any annoyed recruiting leader would do. I poured myself a drink, turned on some reality TV, and got to work after hours. It took me about 2 hours, but I reviewed them all. Every single one. Yes, there were lots of immediate no’s. But there were also 10 highly qualified and INTERESTED applicants. That’s right – approximately 3% of the resumes I reviewed were worth forwarding to the hiring manager.

The HM decided to interview the top 5 (further scrutiny based on Preferred Qualifications) and we did final rounds with 4 of them. Thankfully we hired one of those applicants.

A stellar hire I would have completely missed had I not done my damn job and reviewed folks who had clearly indicated their interest in our role.

THAT is just one example of why I don’t sleep on applicants. Ever. Too much gold to be mined in that ATS y’all!

So what does this mean for job seekers? Two big things:

Let go of what you cannot confirm

You have no way of knowing how many applicants actually applied. Furthermore, you can’t know how many of those are even qualified. So don’t let high “applicant” counts on LinkedIn scare you away. That’s not even accurate data – let alone the smaller percentage of folks who can even be considered!

You ALSO have no way of knowing how the recruiter on the other end does their job. Do they rely on knockout questions? Do they trust their ranking system, or do they do a keyword search? Unless a recruiter tells you specifically this or that is how they operate? Don’t assume.

Let go of what you cannot control

There may be 100 other well qualified applicants. Can you do anything about it? The recruiter might suck at their job and leave your application to the whims of a shitty boolean string. Can you fix it? Nope. So why sweat it?

What you CAN control, is the information you put in front of the hiring team. Ideally your resume leave no doubt that you meet the qualifications and then some. If you run into clear “yes/no” required questions, there’s a very good possibility those are knockout questions – saying “no” may be a one way ticket to rejectionville. It MIGHT make sense to spend that precious job search energy on roles you’re fully qualified for.

You can ALSO engage with recruiters at your favorite companies on LinkedIn and other forms of social media. Unsure of how Company A does this or that? ASK SOMEONE! Don’t take bullshit “guidance” from cotton candy career coaches – go straight to the source and get the truth.

Not every recruiter has the bandwidth to reply to every message, but reading up on their careers pages, talking to friends/colleagues who work at those companies and following the hiring authorities on social media will get you a lot further than stressing over what you can’t confirm – or control.

Check out this week’s video HERE

The “Right” Way to Reject A Candidate??

March 17, 2023 /

Y’all. Why are recruiters the way they are??

Alrighty let’s dig in – a recent LinkedIn post had my head spinning. It said (I’m paraphrasing a bit here) that recruiters should ALWAYS reject candidates over email and NEVER by phone or video call.

ALWAYS.

NEVER.

The two most dangerous words in recruiting.

But let’s get back to this idea around rejecting candidates. First of all, we have to acknowledge the very real rule that many companies have – CALL. That’s right. The last several employers I’ve personally worked for had a rule that if someone had gone through a full interview round, they got a CALL with the news (good or bad).

Now unfortunately many of those companies also have no feedback rules… so that call can be a little awkward in spite of our best intentions. Here’s how I do it:

Interview Prep
During this conversation, I let my candidates know two things: 1. I’m not able to provide specific feedback and 2. I will pre-schedule our outcome call if possible OR send them a link to schedule a call once we have a decision. If I’m able to kick off my candidate’s interview day (probably 70-80% of the time) I use those few minutes to schedule our follow up conversation. If I don’t do a kick off, I send an email include my calendar link so candidates can self schedule. It looks like this:

Hi CANDIDATE, thanks so much for taking the time to interview with us! I have an update for you. Here’s a link to my calendar (hyperlinked 15 min time slot) – feel free to schedule whatever works best for you. Otherwise, feel free to text me directly at (number) whenever you’re free for a chat.

I really want my candidates to feel empowered to tell me what works for them, and particularly WHEN works for them – no one should get a “surprise” call especially if it’s’ bad news.

The Call
This is more or less the “script” I follow when having this conversation. It should be an organic, free flowing conversation and candidates should feel comfortable asking questions or sharing any feedback / thoughts they may have about the process or anything else!

Hey Candidate, unfortunately we didn’t get the outcome we had hoped for. While we won’t be moving to an offer on this role, we definitely saw strengths in (positive areas).
(If true/appropriate) We didn’t see enough (strength / scope) in X, but would love to keep in touch for (future role, different role/level).

Obviously every recruiter needs to pick the language, style and verbiage that works best for them AND follows their company policy. This is also a good time to share if there’s a cooling off period, or if/when a candidate should follow up for future opportunities.

Great – so what’s a job seeker to do?

Clarify timing! It’s perfectly acceptable to ask the recruiter WHEN you can expect an answer. If the recruiter doesn’t offer to schedule something, request it yourself! Get confirmation on when you’ll hear back, or confirm yourself when you’ll be following up.

For more thoughts on this, check out the video HERE.

Resume & Job Search Advice – Who Do You Trust?

March 10, 2023 /

This can be tricky.

I’ll be the first to admit that it can be very difficult to know who to believe. A common complaint from job seekers is there is no single “right” way to do… well… any of this.

Let’s take resumes for example. This recruiter said 1 page only. That recruiter says PDF only. And another random recruiter is picky about font size.

Sigh. I’m exhausted just thinking about it.

Here’s the thing though – there is no universal standard to MOST of this. I’d like to think we can all agree that clean, concise, and clear accomplishments are key. So what’s a job seeker to do?

Relevant Advice

Let’s face it – not all advice on the internet is meant for you. And that’s ok! Even in my recruiting world, I’m pivoting from engineering to high volume production hiring. The advice I give MY candidates will shift greatly – because it’s a very different skill set with a different set of expectations, resume guidance, and interview best practices. Make sure you’re asking questions (and following the guidance of) people who actually KNOW what you’re trying to learn – and can help you get there.

Trusted Sources

Before you take advice from ANYONE, you should vet them! If we’re talking resume advice, recruiters are often a great source for feedback because they are ultimately your audience. Don’t you want to know what the person responsible for reading your resume wants to see? Career coaches and resume writers can also be great – but are they familiar with your particular industry, seniority, and skill set? Like recruiters, coaches and writers can be generalists too – but are they knowledgable about the companies and industries you want to work in? Do they have the trust of recruiters and hiring leaders? Are they trusted or even recommended by recruiters (check out my list here).

Ultimately, you have the responsibility and opportunity to decide what’s best for you. YES, there’s lot of advice out there – and lots of self-proclaimed experts that have perfected the manipulation game and only want to get their hands on your hard earned money. Some services (if it’s affordable for you) can be worth every penny. Sometimes you just need to focus on QUALITY advice, and stop trying to listen to everyone.

For more on this topic, watch this week’s video HERE.

I Tested Resume Scanners So You Don’t Have To

February 10, 2023 /

I had a sneaking suspicion these sites were not all they claim. I have definitely had the privilege of being referred to MOST roles I’ve had in my career (recruiting can be funny like that) but I STILL needed to have a viable, story telling resume that left no doubt I was worth at least an interview.

Reminder – the purpose of the resume is to GET YOU AN INTERVIEW – that’s all.

Alrighty. I tried TWO popular resume scanners, and here are my results.

First up, landing a job at Google.

Now I knew a lot of recruiters at Google but none of them referred me. I had applied at some point in the past, I can’t even remember when – and they contacted me! Now did they contact me directly from my application or did they find me in a search? I don’t know. It doesn’t really matter, because THEY made contact with ME – based on (I can only assume) the information they had in their database – which is the resume I gave them at some point.

See for yourself how I got a “low match” for the job I was ultimately hired for:

Low match?? Let’s find out WHY!
Surely I did better on Hard skills though…?
Plot twist, I did not do better. Let me guess… if I PAY I’ll get the greyed out skills I missed?
Soft skills – in all my career I’ve never searched for “passion” as a keyword. Ever. Never ever.
I did not “bring” it. I’ve brought shame on my whole family.
Oh… I’ve got some negative words for you.
We’ll never know because I refuse to pay for this. Sad face.

Somehow I got an interview ANYWAY in spite of my terrible “low match” resume. When it was time to explore something new, I was referred by a pal to my current role – so many of you may think “oh it doesn’t count! You were REFERRED!” well friends, let me remind you that my RESUME still had to show I was a fit for the job. We don’t do “courtesy interviews” – ain’t nobody got time for that. Here’s what happened when I tried the resume I sent against the role I was ultimately hired for on a different scanning site:

Ok ok – slightly better than half. I’ve beaten my previous high scores on multiple sites!
Word doc, actually. And this feels like points for putting your name on your paper in grade school….
LOL @ education. No it doesn’t, and more importantly, NO I DON’T.
File under “obvious keywords for a recruiter” – hit the only ones that matter
If only I said “Management” one more time…
Y’all… this can’t be serious. I definitely referenced working with business leaders like “VPs and Directors”
Did “proactively” and “proactive” cancel each other out here? WHAT IS HAPPENING?
I’m all about measurable results. I am skeptical.

SO WHAT’S A JOB SEEKER TO DO??

I will NOT discourage you from using one of these sites. You’ll notice I didn’t name names or link back – because I won’t ENDORSE them either. If you find value in this exercise, please knock yourself out. There are limited free versions that my help you – kinda like a placebo effect. Heck you can even spend money on it if you really want to. I waste money on frivolous shit all the time – no judgement here.

Bottom line – these sites are ok at taking a guess at important keywords and telling you if you have them or not – and that’s about it. These don’t compare you to any other applicants. No spell check, no feedback on the story telling aspect or narrative… just…. words. Matching. Or not.

I recognize that for ME – having the privilege of knowing really really well how resumes are read (and by whom) it’s easy for me to skip sites like this. If you really feel stuck and your resume is just not getting it done, try a scan. See if you pick up any glaring inaccuracies or misses. Better yet – find a recruiter in your field, trusted colleague or even potential hiring manager who will read your resume and give you straight feedback. There are FREE resume review sites on both LinkedIn and Facebook – I’m a moderator for both. Staffed by volunteer recruiters, you can get honest feedback with NO strings attached from a real live human who reviews resumes for a living.

Check out the accompanying video over on my YouTube channel HERE.

Good luck out there y’all.

How Recruiters Use AI For Sourcing!

December 23, 2022 /

Well I started some shit on LinkedIn recently. 🙂

AI in Recruiting is such a hot topic. Some folks think that AI should do it all and recruiters are completely unnecessary. Weirdly, some of those same people get all salty about us using technologies to do our jobs more efficiently.

(I swear the Venn diagram of people who know nothing about recruiting and complain the most about recruiting is a damn circle).

Back in my day we had to put ads in newspapers, fliers on cars and call random strangers and ask if they want new jobs. It was total chaos. I remember checking the news for “business updates” and names of people getting promoted or moving to new companies. Then, the internet happened.

Suddenly we had access to information like never before! Once LinkedIn really picked up speed people (and their work history) was RIGHT THERE for us to read all about. Wild!

Fast forward several more years, technology continues to evolve and now we have AI, ML, decision trees, automation (to an extent) – it’s wild out there! But how is this stuff ACTUALLY IMPLEMENTED?

For me, it’s about SEARCH.

There are many great AI sourcing tools out there, but a personal favorite of mine is HireEZ. I’ve used it for years at several companies, and it really is a recruiter’s best friend!

Note – this is a completely separate process from reviewing incoming applicants. Completely. Different. Process.

HireEZ (or any other AI search tool) is a 3rd party app that MAY integrate with an ATS. Big question mark there, as it does depend on the configuration and what security allows. I have always used it as a stand alone tool for outbound recruiting. I have two specific processes I follow when starting a search:

Labor Market Insights

Before starting a search I will upload the job description into HireEZ and run some analytics. The tool will parse my job description, separating the title, industry, must haves and nice to haves, and make suggestions on other keywords or drop downs I may want to consider. Once I have made all my adjustments, I can pull labor market data including how many available prospects there are, rough estimates of compensation, even geographic hotspots for the kind of talent I’m seeking. If I get too few results, that can be an indicator that our requirements are too stringent and we should rework the JD.

Sourcing

I LOVE the AI sourcing feature in HireEZ. I can use a job description (a described above), write a boolean string, or simply select my criteria to start a search. Once I’m ready, the tool will recommend some calibration profiles based on what I’ve asked for. I can give a thumbs up or down along with feedback to help the tool “learn” what I really want. Then I can set up recurring searches that will continue to add more prospects to my search project. Set it and forget it!

But what about bias?

Like any other system, the bias is in the user. It’s up to ME to make the right choices when filtering and selecting search criteria. I am in complete control of WHAT I’m searching for and just as importantly how I engage with people I find.

Ok, you found people – now what?

Again it’s important to reiterate these are NOT RESUMES. HireEZ (and tools like it) pull publicly available data, turn it into a profile, and presents it to people like me who are searching. That’s it. NOT a resume (unless you’ve got on uploaded on your social profiles). Merely data that has been aggregated from Al Gore’s internet. Once we have enough info to decide we want to learn more, we can also leverage these tools for contact info and make super targeted outreach to convince you to talk to us.

NOW we can talk about specific roles, applying to positions, and getting you into the ATS for further consideration, interviews, and hopefully offers.

More in this week’s video HERE.

Can A Recruiter BLACKLIST A Candidate?

December 2, 2022 /

Y’all.

I’ve seen some recruiters say some pretty crazy stuff in the last couple of decades, but the idea that we (they) can actually BLACKLIST someone is… well. a bit out there for me.

Let me explain – but first let’s unpack the definition of “blacklist”

Alrighty! So CAN recruiters “blacklist”? Not necessarily… but what could happen:

Recruiters can record specific, actual conversations or communications that happen between recruiter/hm and candidate. So – if you cuss out a recruiter it’s quite likely that will be documented in the ATS and recorded for future recruiters to read.

Of course recruiters ALSO have the authority to decide who they want to work with and submit to hiring managers. It would be VERY UNETHICAL to not submit a candidate solely because you don’t like them. It would be REASONABLE to not submit a candidate because of repeated or highly problematic behaviors.

I don’t say any of this to freak people out. MOST recruiters are fair, realistic, and understand the difference between data points (had a bad day) and trends (consistently inappropriate or poor behavior).

Finally, if a recruiter is recording personal biases or making decisions based on anything OTHER than fit for the role / verifiable data points, it can reflect very badly on THEM.

Bottom line – NO – recruiters typically do not have the authority or influence to “blacklist” anyone for any reason – but they can definitely track factual data and let the actual hiring authority (typically hiring managers) decide for themselves.

The Golden Rule – treat others how you want to be treated – is always a best practice no matter what side of hiring you’re on.

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