Recruiting In Yoga Pants

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Tag: recruiters

Recruiter Accountability! Hiring Manager Edition

October 28, 2022 /

One of the strangest concepts to me is the idea that many non-recruiters have – that recruiters can INTENTIONALLY BE BAD AT THEIR JOB and no one cares.

You know what I’m talking about. According to some, we’re out here willfully ignoring applicants, leaving reqs open for months at a time, and generally sucking at our job.

Y’all. Make it make sense.

I PROMISE you – if a hiring manager is unsatisfied with the level of service they’re receiving from their recruiters, they will speak up. And if they’re not? THEY SHOULD. You may not see all the sausage making but know there is likely way more to the story – either that recruiter is getting an earful, or just maybe that role isn’t the priority some folks think it is.

In a well functioning recruiting team, joint accountability is the key. Recruiters and hiring managers both have certain responsibilities and expectations of each other that should be agreed upon and met.

In the last several years I’ve hit upon a formula that has served me well across multiple business groups in three big tech companies:

PRIORITIZATION

I created a sliding scale based on how critical a role is. Those categories each come with a particular level of service and SLA for both sides. A top priority / hair on fire / must fill req means we’re meeting at least once a week and we’re committing to a certain level of engagement / productivity (X resumes a week, Y HM reach outs, whatever). If a hiring manager does not want to make the investment, we will happily re-prioritize their role closer to the bottom of the list.

CLEAR AGENDA

Based on priority, we will meet on a regular basis. Those update meetings are critical – it’s an opportunity to share specific status updates, clarify any outstanding asks, and clean up our pipeline. If we don’t have enough candidates in process, we can also use that time to do some live sourcing together or further strategize on how to get more folks in process.

Hiring managers are a critical part of the business eco-system. They are empowered to build teams, and that is no small feat! Building a strong partnership based on mutual accountability and trust makes all of us more successful. One of my all time favorite business leaders said it best – if your recruiter isn’t your best friend, you’re doing it wrong.

Check out the accompanying video HERE

Networking With Recruiters! 2022 Amy’s Version

October 15, 2022 /

I wrote about this back in 2019 and hahahahaha OMG how things have changed since then.

You can read it here, if you’re curious.

So what’s changed Ames? Well, the SHEER VOLUME of requests I get. Every. Single. Day.

Simmer down haters. I know how y’all like to get confused about how recruiting works. Keep reading.

So let’s start with WHAT recruiters actually do anyway. We are hired by companies (internal or agency) to find, engage, and deliver qualified candidates. As such, our PRIMARY FOCUS is on engaging with people in our specific niche/line of business/talent populations. There are other business facing priorities, but let’s focus on the candidate/applicant/prospect side.

For many recruiters, our priorities are as follows:

  • Applicants (folks who applied directly to our open roles)
  • Employee Referrals
  • Sourced prospects

My personal policy and what I encourage my team to do, is to check the applicant buckets first thing every morning. Yes, some roles get hundreds of applicants, but rarely overnight. Even in those cases it’s still a good practice to quickly review/forward/disposition on a daily basis. Over the last few years direct applicants have been my personal best source of hire! Sourced candidates (found by me / my team) and formal employee referrals (via my company’s internal career site) round out our list.

OK Ames, we get it – but what about people who want to approach you?

Let me clear up one ridiculous misconception RIGHT NOW – I LOVE interested, qualified prospects sliding into my DMs. Love it. Absolutely love it. You think I dress up in silly costumes every week and come up with funny ways to bring attention to my open roles for the hell of it?

Y’all – I WANT people who could fit my roles to find me and talk to me.

Those folks are my SECOND priority, after direct qualified applicants. I try to quickly scan my various inboxes daily to make sure I’m not missing any hot prospects or urgent requests. I also share contact info for our entire recruiting team, which is the single best way (AFTER applying directly) to get in touch with us about roles we’re hiring for.

But what about everyone else? Job seekers need help!

Y’all have to understand that my day job is what allows me to create all the other content for folks I will never hire. That means my day job HAS to be my priority. I started this blog and later YouTube channel BECAUSE I was no longer able to keep up with all the one to one requests. I have no special skills. I was not born into privilege, nor was I handed any opportunity. I had to figure out the hard way what worked for me, how to network effectively, and what a proper job search strategy (FOR ME) looked like. My primary goal with this “side hustle” is to help the average, every day job seeker who does NOT have certain privileges navigate all this better. My content is FREE, no strings attached, and available to anyone who wants it.

I sincerely welcome any and all messages from anyone who wants to get in touch – I’m merely asking for a little grace and understanding if I can’t respond right away, or worse – completely miss your message and fail to respond at all. I will never – EVER – be mad that someone reached out to me.

Now there are SOME individuals who think I could provide more value by responding to hundreds of people every week with “sorry can’t help you” instead of “making videos every day”. (Once a week, sparky. I make videos once a week. Math is hard I know).

Now that we have a bit more CONTEXT, let’s dig into what job seekers CAN do to stand out and get helpful responses!

Get clear on your ask

If you just want to network or add someone to your LinkedIn connections, that’s totally ok! You can say that! Unfortunately I’m at the max LI allows, but I encourage folks to follow me to stay connected. Feel free to engage in comments, tag me in posts, I’m cool with that! If you want to DM me, please tell me EXACTLY what it is I can help with. If I see the message (and honestly, I get SO MANY I know I miss a bunch) I’ll do my best to answer quickly – even if it’s redirecting you back to a video or post I already made.

Do your homework!

I cannot stress this part enough – contacting the RIGHT recruiter(s) is such an important first step. Most of us are pretty good at highlighting our industries, the company we recruit for, and the kinds of roles we’re looking to fill. Simply targeting your message to the RIGHT kind of recruiter is already a game changer, and fairly low lift.

Connect with / Follow industry pros

So many job seekers default to RECRUITERS, which is fine! Most of us really do want to help and it’s like Christmas when qualified folks land in our inboxes. However, those messages can be accidentally missed in a sea of other requests. Don’t sleep on networking with fellow (insert title here) and their leaders! If I was looking for a new recruiting job, you better believe I’m hitting up RECRUITERS and recruiting MANAGERS at companies I want to work for.

OK Ames you’ve convinced me – now what do I SAY?

I got you! I’ve written targeted networking templates you can access HERE. These templates are intended to give you a framework you can personalize to your specific requests and target audience. I have lots of other content like Salary FAQs, Recruiting FAQs, all kinds of stuff to help you navigate this all more effectively. If you like videos, I’ve curated a whole playlist you might want to start with. – Job Seeker Survival Guide

To sum it up –

Friends, let me be vulnerable with you for a moment. While 90% or more of the reactions I get to my content is positive, I get my share of very loud haters. I’ve had people tag CEOs of three major tech companies (my employers) trying to get me fired. I’ve been insulted, threatened, and accused of all kinds of nefarious nonsense. I refuse to share my family on social media (rarely even pictures) because my KIDS have been targeted by strangers angry that I didn’t give them something they demanded of me.

There is NO profession – including recruiters – that deserves the vitriol certain folks lob our way. The fact that recruiters remain accessible after what we go through should be celebrated! I know my content (let alone my style) is not for everyone, and that is OK! My only ask is if you HAVE benefited from anything I’ve shared, please pay it forward. Share with your friends. I don’t want lifelong followers – my hope is that folks leverage my insights, get the role(s) they want and help the next group of job seekers.

I never want to shame anyone for seeking help. EVER. Asking for help is a sign strength, in my opinion. Recognizing your gaps, or where you need a lift, is a wonderful thing. I sincerely want to be that lift to as many people as I can, as effectively as possible.

Recruiters are human too – don’t forget that when asking us to put the HUMAN back in Human Resources.

P.S. – for the salty little potatoes in recruiting who think I owe literally every single person who contacts me a response – please leave your contact information below. I will add it to my auto-responder so that these folks can go to YOU for the direct, one on one assistance I am unable to provide. We thank you for your service. Alternatively, you can see if shutting up is right for you.

Should You Work EXCLUSIVELY With One Recruiter?

August 26, 2022 /

Would you consider signing and exclusivity agreement with a recruiter to represent you?

While it may seem like a good idea… it’s important to keep in mind that recruiters ultimately work for THEIR CLIENTS (aka the hiring manager/company) and NOT you – the candidate. What are the scenarios in which a single point of contact or representative might work out?

Internal Recruiters

Once you are actively interviewing for a role, if you’re working with an internal or corporate recruiter it is IMPERATIVE that you keep them in the loop of any other conversations you might be having. Most internal recruiters are happy to share internally, and generally want to land you for the company and not just their specific requisition. Recruiters also tend to leave detailed notes in the ATS to trying to game the system by having lots of side chats with different recruiters actually harms more than it helps. Be transparent with your recruiter if you’re interested (and qualified!) for roles outside of the one you’re being considered for.

Agency Recruiters

Similarly to internal recruiters, agency recruiters will likely have some tagging or “ownership” rules regarding your candidacy – meaning they can represent you across any of the opportunities their agency has access to. They will often share with their colleagues try to to connect you to roles managed by other recruiters. Having a single point of contact within the agency is a good idea – working with MULTIPLE agencies is also a good idea!

Right To Represent

This is where it gets tricky. Some companies (particularly larger firms) maybe have multiple agencies working on the same hiring need. Now personally, I think this is a TERRIBLE idea – but no one asked me so here we are. SO – this is one of the rare instances I might agree to let a specific recruiter from a certain agency represent me exclusively – with the caveat that it is for THIS ROLE and ORGANIZATION.

As usual, your personal mileage can vary greatly depending on the firm, client base, and kinds of roles you’re talking about. The most important thing is to understand the pros and cons of such an agreement. Anything that unnecessarily hinders you from talking with other companies or potential opportunities would be a non-starter for me.

Have you – as a job seeker – ever committed to “exclusivity” with a recruiter? How did it work out?

For more on this topic, check out the accompanying AMA Friday video HERE

Lying Liars and the Truth About Your Job Search

February 7, 2021 /

Y’ALL.

I am so fit to be tied right now.

My friends know I have this funny hobby of raging against bad ATS advice (lies) on social media. Today I was tagged in just such a post. I won’t link it here (and frankly, there are SO MANY to choose from) but this one hit me especially stupid because the poster claimed to have WORKED IN ATSs FOR 14 YEARS.

If that’s true, you know better.

I looked at the person’s background – some HR stuff, so yeah, maybe part of SELECTING an ATS, or asking for certain features. If this person is ACTUALLY MAKING THE CLAIM that the ATS does… well, let’s just look shall we? Here’s what the poster had to say –

You are applying through the ATS which is going to screen your resume “out”.

90% of jobseekers resumes are not ATS Friendly hence not getting interviews.

False. In other words, you’re lying.

Let’s break it down, shall we?

The ATS is going to “screen you out”
The ATS does NOTHING ZIP ZILCH NADA without a human telling it to. While some systems use “knock out” questions MOST recruiters (and believe me, I’ve asked HUNDREDS) still review resumes one by one. Search strings and filters can only go so far, and most ATSs are simply NOT that advanced.

90% of job seeker resumes are not “ATS friendly”
This is so utterly meaningless I don’t even know where to start. I personally see resumes as ATTACHMENTS. It’s worked this way in Taleo, both business and enterprise editions. I’ve seen it in iCIMS. I’ve also seen this in homegrown systems used by Microsoft, Google, and Amazon. “ATS friendly” is such a ridiculously stupid statement it cracks my brain.

The only thing that comes even REMOTELY CLOSE to explaining this, is the problem with parsing. When you upload your resume, the ATS “should” recognize certain words (like your name) and put them in the name field. This doesn’t always happen. If you have charts and pictures and colors, the ATS can be confused and ask you to reenter all your info. This has NOTHING to do with how a recruiter sees your resume. Again, it’s an ATTACHMENT. In all it’s colorful, charts and pictures glory. Now if those resumes are RECRUITER friendly is a whole other topic – the point being, the recruiter STILL SEES IT.

But Amy, why do you care?

Great question. I ask myself all the time why I bother. Thought leaders gotta think, I suppose. Think of ways to manipulate desperate job seekers with their made up statistics and scare tactics, it seems. The bottom line for me – I care too much about my industry to stay quiet. And I work too hard to bust recruiting myths to sit quietly when people say things that are verifiably not true. Ultimately, this doesn’t hurt ME – the next time I’m looking for a role, I know better to fall for this kind of nonsense. I live and breathe recruiting – but so many others DON’T.

I also reached out to the original poster, only to find my comment DELETED and I was BLOCKED. So much for transparency, eh? Makes you wonder what they’re afraid of. Truth, is my guess.

I’ve talked elsewhere about how recruiters view resumes. The MOST important thing a job seeker can do to improve their chances is to make it clear on the resume how you fit the role you’re applying to. That’s it.

No magic format. No secret template. No bots to beat.

If you’re a job seeker struggling with getting your resume noticed, start with my All About Resumes playlist. Most questions will hopefully be answered there, but between the blog and the channel, I try to provide actual, real world guidance that you can use in your job search IMMEDIATELY – no strings attached. I also wrote a post breaking down your job search into 5 easy steps – check that out HERE. And don’t forget The Truth About The ATS playlist too.

Good luck out there, and don’t let the bastards get you down.

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